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JOBS AT LUNA PARK

THE NEXT STEP IN YOUR CAREER

AVAILABLE ROLES

Finance

  • Assistant Accountant

    Luna Park Sydney, a unique and beautifully restored 1930's art deco amusement park is one of Australia’s most iconic and recognisable brands, enjoying breathtaking views of spectacular Sydney harbour.  We offer world class venue facilities that have proudly accomplished multiple awards.  Our highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions.

    About the role:

    Reporting to the Finance Manager your primary responsibility will be to analyse and report on key financial data within the organisation ensuring that management receives timely, accurate and relevant information.  You will provide high quality financial processing and reporting to enable accurate & informed decision-making for the successful performance of the Finance Team.

    Key responsibilities include:

    • Accountable for financial and management reporting obligations within required deadlines, including weekly, monthly, quarterly reporting
    • In conjunction with the Finance Team, prepare and review general ledger entries and the P&L, including monthly completion of all relevant balance sheet reconciliations
    • Ownership of monthly accruals, prepayments and COGS analysis
    • Assistance in the preparation of monthly management reports and quarterly reports presented to the Board
    • Assist in the Audit process
    • Perform analytical/ad-hoc reporting and project requests
    • Prepare and manage related party transactions and reconciliations

    About you:

    • Tertiary qualifications in Finance, Accounting or Economics
    • Have started CPA/ CA or be qualified by experience
    • A minimum of 2 years’ experience
    • Exceptional communication and interpersonal skills
    • Deadline focused with a flexible approach to meet the needs of the department and business
    • A high level of accuracy and strong attention to detail
    • Strong analytical and problem solving skills, with the ability to ask the ‘right questions’ to provide interpretation of the numbers
    • Organised, methodical and ability to prioritise tasks
    • Be willing to challenge the status quo

    Experience with Great Plains is highly desirable and intermediate MS Excel skills is essential.

    To Apply:

    This is a great opportunity to expand your career within an iconic company that offers stability, diversity and a unique working experience.  We look forward to receiving your application and cover letter addressing your suitability for the role. Apply via Seek: https://talent.seek.com.au/candidates/?id=9535998

  • Management Accountant

    Luna Park Sydney, a unique and beautifully restored 1930's art deco amusement park is one of Australia’s most iconic and recognisable brands, enjoying breathtaking views of spectacular Sydney harbour.  We offer world class venue facilities that have proudly accomplished multiple awards.  Our highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions.

    About the role:

    Reporting to the Finance Manager your primary responsibility will be to analyse and report on key financial data within the organisation ensuring that management receives timely, accurate and relevant information. You will provide high quality financial processing and reporting to enable accurate & informed decision-making for the successful performance of the Finance Team.

    Key responsibilities include:

    • Accountable for financial and management reporting obligations within the required deadlines, including weekly, monthly and quarterly reporting
    • In conjunction with the Finance Team, prepare and review general ledger entries, including monthly completion of all relevant balance sheet reconciliations
    • Assistance in the preparation of monthly management reports and quarterly reports presented to the Board
    • Preparation and lodgement of the BAS
    • Assist in the Audit/Tax/FBT return process
    • Perform analytical/ad-hoc reporting and project requests
    • Maintain the Fixed Asset Register
    • Preparation of cash flow forecasts
    • Prepare and manage related party transactions, reconciliations and financial statements
    • Prepare job costed P&L’s for the Function and Events business units
    • Manage the relationship with the landlord, including preparation of monthly reimbursements

    About you:

    • Tertiary qualifications in Finance, Accounting or Economics
    • A CPA/CA or at least half way to achieving your qualification
    • A minimum of 3 years’ experience
    • Exceptional communication and interpersonal skills
    • An understanding of business drivers and critical management information
    • Deadline focused with a flexible approach to meet the needs of the department and business
    • A high level of accuracy and strong attention to detail
    • Strong analytical and problem solving skills, with the ability to ask the ‘right questions’ to provide interpretation of the numbers
    • Organised, methodical and ability to prioritise tasks
    • Be willing to challenge the status quo

    Experience with Great Plains is highly desirable and intermediate MS Excel skills is essential.

    To Apply:

    This is a great opportunity to expand your career within an iconic company that offers stability, diversity and a unique working experience. We look forward to receiving your application and cover letter addressing your suitability for the role. Apply via Seek: https://talent.seek.com.au/candidates/?id=9536724

  • Finance Manager

    You will be looking for a dynamic, fast-paced environment where you can add value through your technical ability as well as your commercial acumen.  Your focus will be to analyse, report on and oversee key financial data ensuring that management and our parent company receive timely, accurate and relevant information.

    Your key responsibilities will include:

    • Preparation of the financial statements, review of the tax return, and preparation of technical accounting memorandums
    • Weekly, monthly and quarterly management reports
    • Board presentations
    • Review EOM results and commentary
    • Lead the Audit/Tax return process
    • Assist in preparation of the budget and business plan
    • Perform analytical/ad-hoc reporting requests
    • Responsible for ongoing reporting to parent company
    • Preparation of monthly payroll journals
    • Oversight over the preparation and lodgement of the BAS, FBT and Payroll Tax Returns
    • Act as 2IC of the Finance Team, managing two direct reports
    • Develop strong relationships with other support functions and parent entity teams
    • Seek and implement ways to improve the accuracy and timeliness of all deliverables
    • Projects and Adhoc tasks as required

    About You:

    • CA/CPA qualified Senior Accountant/Finance Manager from either a CA Firm or commercial environment
    • Deadline focused with a flexible approach to meet the needs of the department and business
    • Accurate and with high attention to detail
    • Clear, focused and advanced analytical and problem solving skills, with the ability to ask the ‘right questions’ to provide interpretation of the numbers
    • Understanding of business drivers and critical management information
    • Be willing to challenge the status quo
    • Exceptional communication and interpersonal skills to enable you to effectively collaborate and service all business units
    • Well organised, methodical and able to prioritise tasks
    • Superior technical skills in Microsoft Office particularly Excel
    • Experience ideally in the Hospitality, Recreation or Events industry
    • Working knowledge of Great Plains, Board, and USI will be a definite advantage

    Apply Now:

    This is a great opportunity to work for an iconic company that offers stability, diversity and a unique working experience.  Please apply with a CV and cover letter outlining your suitability for this position to jobs@lunaparksydney.com

Information Technology

  • Junior IT Technician

    Press “enter” to get started in your IT career with one of Sydney’s most iconic brands, Luna Park!  A full-time opportunity is now available for a detail minded, reliable and tech savvy Junior IT. This is a great role in a busy and unique working environment that would suit a recent IT Graduate, or someone starting out in their IT career.

    About the role:

    The Junior IT Technician reports to the IT Technical Team Leader and works closely with all departments of the business. The responsibilities and essential duties will include:

    • Providing front-line IT support to staff via phone and in person
    • Providing support for a combination of desktops and business applications
    • Providing support and maintenance for various IT and AV systems
    • Responding and resolving IT support tickets, including accurately logging tickets, determining priority level and escalating when necessary
    • Creating and maintaining system documentation and training materials
    • Coordinating and tracking IT assets across the business
    • Supporting on and off-boarding of employees
    • Commitment to WH&S policies and attendance at relevant training
    • Encourage and develop digital literacy amongst staff, promoting their self-sufficiency with IT systems

    The work pattern includes a range of shifts across 7 days during peak trading periods, with the core hours of the role including Friday, Saturday and Sundays day and/or evening work.

    The required skills and experience for this role are:

    • Passion for technology and a desire to learn
    • Relevant IT qualifications
    • Basic Windows Desktop operating system and business application support experience
    • Demonstrated history of delivering excellent face to face customer service
    • Proven logical approaches to problem solving and strong attention to detail
    • Well-developed verbal and written English communication skills
    • Patient and pleasant phone manner always displaying ‘can-do’ attitude
    • A team player who is always looking for opportunities to go above and beyond
    • Proactive in personal time management and organisational skills
    • Willingness to work additional hours when needed to support the team

    Work with our company that offers stability, diversity and a unique working environment. Enjoy public transport at the door, discounted staff parking on site and discounts on food and beverage right across the park.

    To Apply:

    To register your interest please apply online now with a CV and cover letter outlining your suitability for this position. Email: jobs@lunaparksydney.com

    Unfortunately, sponsorship is not an option for this level position, the role requires unlimited work permissions.

  • IT Technician

    Progress your IT career and represent one of Sydney’s most iconic brands, Luna Park.  We are currently seeking a proactive, reliable and detail minded IT Technician to join the team in a full-time capacity. This is a varied and interesting role in a unique working environment that would suit someone ready to take the next step in their IT career.

    About the role:

    The IT Technician reports to the IT Technical Team Leader and works closely with all departments of the business. The responsibilities and essential duties will include:

    • Providing Level 2 type IT support to the team via phone and in person
    • Manage server and network infrastructure including business applications, database administration, and mail services
    • Provide support and maintenance of various IT and AV systems
    • Resolve IT support tickets, including accurately logging incidents, determining priority level and escalating when necessary
    • Assist in the planning, management and execution of IT projects, including system upgrades and deployment of new technologies
    • Collaborate with colleagues to design and improve IT processes unique to the business environment
    • Create and maintain system documentation and training materials
    • Commitment to WH&S policies and attendance at relevant training
    • Encourage and develop digital literacy amongst employees, promoting their self-sufficiency with IT systems.

    The full-time work pattern includes shifts across a 7 day cycle during peak periods, however the core hours of the role includes work on Friday, Saturday and Sundays, day and/or evening work.

    The required skills and experience for this role are:

    • Relevant IT qualifications and 1-2 years’ experience in an IT support role
    • Proven experience with technical infrastructure from desktop to firewall, including networking principles
    • Proven experience of Windows Server and Active Directory
    • Passion for technology and a desire to learn
    • Demonstrated history of delivering excellent face to face customer service
    • Proven logical approaches to problem solving and strong attention to detail
    • Well-developed verbal and written English communication skills
    • Positive and upbeat demeanour and ‘can-do’ attitude
    • A team player who is willing to go above and beyond
    • Proactive in personal time management and organisational skills
    • Willingness to work additional hours when needed to support the team

    Work with our company that offers stability, diversity and a unique working environment. Enjoy public transport at the door, discounted staff parking on site and discounts on food and beverage right across the park.

    To Apply:

    To register your interest please apply online now with a CV and cover letter outlining your suitability for this position. Apply now, via Indeed: https://au.indeed.com/jobsq=Help%20Desk%20Technician&l=Sydney%20NSW&vjk=f2d89b9a7e64ebc9

    Unfortunately sponsorship is not an option for this level position

Amphora

  • Kitchen Attendant

    Does coming to work each day in an Amusement Park sound so much more interesting

    than your average kitchen?

    Everyone that enters Luna Park through our trademark smiling face, is assured an exciting visit and world class entertainment!

    Our guests are having so much fun, they quickly work up an appetite. So, Luna Park has a number of hardworking culinary teams, to ensure our visitors are delighted by the diverse range of dining options, that includes: Premium 5* wedding, events and banquets; to mixed Mediterranean plates paired with a glass of wine while gazing over sensational Sydney Harbour; to quick and tasty, classic fun park favourites.  Luna Park is a gold licence caterer with HACCP certification.

    Our dedicated F&B catering teams urgently need experienced, reliable and self-motivated Kitchen Attendants, for casual positions. An immediate start available, in a position which has the potential to quickly become permanent for the right candidate.

    Your new role duties:

    As a Kitchen Attendant you will be responsible for maintaining the order and cleanliness of Luna Park’s kitchen facilities, which may be either:

    • Functions (production) Kitchen
    • Amphora Wine Bar Kitchen
    • Retail Food & Beverage Kitchen

    You will also:

    • assist the Chefs with basic food preparation, depending on experience and knife skills;
    • be required to demonstrate initiative and assist in the set up and pack down of kitchen equipment and satellite kitchen areas;
    • Wash dishes, pans, utensils, floors, ovens and maintain a clean and hygienic kitchen environment.

    About you:

    • Recent, fast paced experience as a kitchen hand
    • Good hand-eye coordination
    • High level of personal hygiene
    • Fluent in English, with effective and calm communication skills
    • Able to meet tight deadlines, and work well in a team
    • Proactive and able to work with minimal supervision
    • Flexibility to work days, nights and weekends
    • Knowledgeable about food and chemical safety, HACCP and WH&S requirements
    • Able to safely work in a physically demanding position, regular lifting and standing for long periods.

    Apply now:

    Applicants must have a strong work ethic, positive attitude, and can work rostered shifts that may be offered on a combination of weekdays, evenings and weekends. Applicants must have ongoing, Australian work rights.

    We offer good pay, well equipped Kitchens, good working conditions and job stability. Bus, train and ferry are all within a short walk to Luna Park, or take advantage of discounted car parking rates onsite.

    Email jobs@lunaparksydney.com,  with an up-to-date resume outlining your Kitchen Hand experience. An immediate start is available for the successful candidate.

  • Chef de Partie

    Influenced by ancient Greek design, Amphora Wine Bar, located within Luna Park, boasts incredible views of both Sydney Harbour Bridge and the Sydney Opera House.

    The Amphora is a vessel for the transportation of wine with artefacts dating back as early as the Neolithic period. It is this long history of the intimate relationship between humans and wine that embodies Amphora – a blend of the ancient and the contemporary.

    In your new role you will support the senior chefs from the initial preparation of ingredients through to the proud delivery of our dishes.  Flexibility to work shifts rostered over 7 days and evenings, including weekends and public holidays is essential. As this is a full time, ongoing role please note that it is not available to Students or Working Holiday Visa applicants.

    About you:

    • Well rounded experience at a CDP level preferably in an A la carte setting
    • Qualification in Commercial Cookery (minimum Cert III)
    • Strong planning, organisation, leadership and execution skills
    • Commitment to high quality food preparation, presentation and hygiene standards
    • Excellent interpersonal and communication skills
    • Ability to respond to new initiatives, changing conditions and shifting priorities
    • Ability to lead and motivate others to achieve results
    • Sound decision making skills
    • Strong team player
    • Practise quality and cost control measures
    • HACCP, Food Safety and WH&S awareness and practice

    To apply:

    If you are a culinary professional dedicated to your craft with the drive and ambition to make an impact in this role, we invite you to apply via seek: https://www.seek.com.au/job/54046929

    Please include a resume with cover letter detailing how your experience matches the position criteria indicated above.

  • Wait + Bar Staff

    Amphora Wine Bar is your premium destination in an iconic location with uninterrupted Sydney Harbour views. Situated within majestical Luna Park it exudes a relaxed ambience.

    It offers an impeccably selected international and local wine list to delight enthusiasts of all temperaments. The Mediterranean style menu is carefully selected to compliment and tantalise patrons with fresh produce designed for sharing and grazing.

    We need you, a charismatic industry professional, to enhance our guests’ expectations with an impeccable service delivery and recommendation of wines.

    About you:

    • Solid hospitality experience ideally in both bar and table service
    • Strong knowledge of both international and local wines
    • Ability to confidently work with a wine list of approximately 150.
    • Confident and calm when managing a busy service period
    • Exemplary attention to detail
    • An inspiring work ethic
    • A current NSW RSA
    • WSET certification is highly advantageous

    This casual role will require you to be available Wednesday through Sunday across a variety of shifts, including Public Holidays.  It attracts an hourly rate of $28.50 and is available for an immediate start.

    Apply now:

    If the idea of innovation inspires you and your talented hospitality professionalism ignites you, we look forward to receiving your resume and you potentially become part of our awesome team. Apply now, via Seek: https://talent.seek.com.au/candidates/?id=9654886

Human Resources

  • HR Assistant

    ‘Luna Park’, Sydney’s most adored attraction, and home to a wide range of exciting entertainment, has recently undergone a massive transformation! We are so excited to reveal our 9 new rides, which significantly raises the excitement factor for the Amusement Park, and complements our 13 x stunning function venues, Big Top auditorium, and the brand-new Amphora Wine Bar!

    Driving the success of Luna Park’s people programs, the HR team are integral in facilitating each employee’s employment experience. Supporting a large, diverse mix of extraordinary individuals to ‘be their best’ takes confidence, compliance and a unique character who is excited by these challenges. It’s serious business, for persons who don’t take themselves too seriously and suits someone equally keen to get involved in different aspects of the operation.

    Position Summary:

    The Human Resources Assistant role is approx. 30 hours per week with some flexibility when these hours are worked (M-F), onsite in Milsons Point.

    You will partner with a small HR team to coordinate HR activities across all aspects of the employee life cycle to effectively record, maintain and report on human resources information. Coordination of the areas of employee recognition, new hire documentation, online learning portal, legal compliance, administration, filing/archiving and other HR related business activities, is all part of the ‘fun’!

    Ideally the successful candidate is someone who is a fast learner, not afraid to roll up their sleeves and adapt themselves to any situation that arises to deliver positive outcomes for our workforce of 700 – 900 employees.

    The role:

    • Facilitate all employee recognition and service programs and organise/host team member reward and recognition events;
    • Contribute to HR practices and processes within an operational context;
    • Provide high volume HR administration across all touch points of the employee lifecycle and compliance tasks like visa verification, licence checks, WWCC, training enrolment/reporting;
    • Coordinate attendance and onboarding of our large-scale frontline recruitment auditions;
    • Maintain accurate employee databases, recruitment/personnel records and facilitate onboarding/off boarding documentation;
    • Keep up to date with HR operations administration, filing, auditing and archiving;
    • Become a competent user of the HR and online learning platforms;
    • Conduct new employee orientations;
    • Assist with research and development of HR projects and programs;
    • Contribute to HR related posts on social media channels and HR e-notice board;
    • Fulfil shifts and/or provide breaks for corporate reception team.

    About you:

    • Solid administration experience;
    • Acute accuracy and attention to detail is critical;
    • Proficiency with Microsoft Office and comfort with manual processes and recording of data;
    • Be organised, with good problem-solving skills and the ability to self-manage work priorities within given time constraints;
    • Professional, proactive, patient and personable with a positive can-do attitude;
    • Analytical with a data-driven mindset;
    • Strong customer service outlook and capability to drive continual improvement initiatives;
    • Exercise discretion, and discipline to maintain confidentiality and protect sensitive information;
    • Confident communicator with creative written expression;
    • Flexibility to work outside standard office hours in connection with business activities is irregularly required;
    • Previous experience in HR administration for a medium to large organisation is highly desirable;
    • Students of HR, Business Administration or recent Graduates welcome;
    • Photoshop or basic graphic design experience desirable;
    • Social media savvy desirable;
    • RSA certificate or willingness to obtain one (to run internal events).

    To successfully integrate into the business, we require a resourceful administrator, with the ability to navigate different channels to find information and resolve issues.

    This role may offer the successful candidate a great platform to launch into the land of HR, in a seriously exciting industry.

    Company Perks:

    A multi awarding winning business recognized in both the Attractions and Hospitality Industries for excellence, Luna Park offers a workplace where in exchange for your commitment and hard work, ‘just for fun’ applies not only to guests but also to our team, with regular opportunities to participate in a range of social events (post COVID).

    Your remuneration package will include a competitive industry salary, income continuance insurance if selecting the default super provider, plus eligibility to partake in an annual performance-based bonus scheme and financial assistance is available for training.

    If you are more interested in the cool stuff, you can experience unlimited Rides for yourself, and receive complimentary rides passes for friends and family, as well as access to event tickets, park wide food and beverage discounts and discounted parking onsite.

    Apply:

    Please include a cover letter and CV with your application. Be sure to stand out from the crowd and highlight why you are the most outstanding candidate for this role. Email: hr@lunaparksydney.com, or apply online.

    In addition to face-to-face interviews (zoom), applicants may be asked to participate in video interviewing and/or aptitude and skill assessment.

    Don’t be discouraged if you don’t hear from us right away. COVID has brought about some temporary changes to the way we are working, and we want to make sure we review all applications for suitability.

Marketing

  • Social Media Executive – 12 month Contract

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park has almost completed the transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including functions with a difference in spectacular venues that have proudly accomplished multiple awards, and the highly acclaimed Big Top headlining both local and international artists, sporting events and exhibitions. Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines

    Your new role:

    There is a lot to get excited about!  We are looking for an energetic, unique and creative Social Media Executive to increase the digital footprint and further establish brand awareness. This is a 12 month maternity contract role.

    This integral role encompasses marketing and communications across all sectors of Luna Park Sydney’s portfolio. You will act as the bridge between the brand and its wide market, both domestically and internationally. Your ability to translate consumer behaviours into strategic campaign insights that support engaging end-to-end marketing campaigns. Your talent for capturing authenticity and humanising content across all formats is second nature to you.  Your passion for data driven marketing and the ability to develop key insights inspires you.

    Responsibilities include, but are not limited to:

    • Contribute to the digital media plan to engage and convert off-platform digital audiences through Social and other related Digital Channels activities
    • Provide strategic digital media recommendations for Always-on and campaign-based activity
    • Provide insight and recommendations for the overall Audience Strategy
    • Develop and deliver online competitions and other online community engagement activities
    • Develop agile social campaigns and where possible incorporate trending topics
    • Conduct analysis and consumer research across park initiative, campaigns and programs
    • Feed into the social media plan through providing strategic recommendations based on prior learnings and changing market trends
    • Partner with social media vendors to keep across changing landscape
    • Provide insights into the performance of Social & digital paid media through lead-indicators and how they apply to lag-indicators such as CPA
    • Seek and recommend new Social & digital media opportunities to accelerate the performance of overall digital paid media
    • Ensure Social & digital media investments are delivered on time and to budget
    • Develop, edit and capture digital content including film photography and graphic design
    • Manage social media advertising, social campaigns, target audience, optimisation and reporting
    • Create and maintain content calendars including live content across all brands and social channels

    About you:

    • 3 years plus experience working in Social, digital media or similar roles
    • Experience across Facebook, Twitter and LinkedIn Ad buying platforms
    • Social Media Advertising experience is a bonus
    • Proven understanding of digital marketing principles and experience in omnichannel campaign delivery
    • Experience across Social Management Tools
    • Experience across Ad Serving Technology
    • Deep understanding of the digital media landscape, at the forefront of digital marketing and changing customer behaviour, well versed in industry best practice
    • An innovative thinker with a test and learn mindset, experience in agile optimisation preferred
    • Comfortable using data-driven approaches to develop targeting, measure, interpret results and optimize
    • Intermediate design and video editing knowledge of Adobe CS (Photoshop, InDesign and Illustrator, After Affects, Premiere and Lightroom)
    • Advanced Microsoft Office skills
    • Digital Media qualifications essential
    • Ability to clearly and effectively articulate ideas
    • Highly organised with the ability to plan and prioritise effectively whilst concurrently working on multiple projects
    • Above average interpersonal, written and verbal communication skills

    To Apply:

    If you are passionate about digital transformation, storytelling, content creation and bringing branding to life then this could be your next career opportunity.  We would love to hear about your potential suitability for this fabulous role. Apply here.

    Residency Note:  To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia on a permanent basis. 

  • Marketing Assistant

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park finalising its transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including you. We cater for functions with a difference in spectacular venues that have proudly accomplished multiple awards. The highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions. Our newest addition, Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines.

    Your New Role:

    Reporting to the Marketing Manager, this full time, pivotal role supports the marketing team in achieving their objectives across Luna Park Sydney's brands (Amusement Park, Functions, Restaurant and Entertainment).

    Key responsibilities include:

    • Team administration
    • Maintain and update web content across multiple platforms
    • Liaise with and manage multiple external suppliers
    • Develop and execute campaign briefs
    • Diligently answer all marketing enquiries
    • Coordinate trade exhibition and tourism industry event collateral
    • Report on and assist with the delivery of promotional activities and events throughout the precinct

    About you:

    • Working knowledge of, Photoshop, Illustrator and InDesign
    • Experience with content management systems such as; Wordpress or Magento
    • Experience with CRM platforms such as Dot Digital
    • Marketing internship and/or relevant experience highly advantageous
    • Confidence and willingness to gain new skills and experience
    • Relevant Tertiary qualifications
    • Intermediate understanding of Adobe CS
    • Advanced Microsoft Office skills
    • Effective verbal and written communication skills
    • An enthusiastic and positive attitude
    • A strong aptitude for administrative tasks
    • Demonstrate a high level of attention to detail with the ability to multi-task
    • Ability to work with minimal supervision and meet strict deadlines
    • Well-developed organisational and time management skills
    • Commitment towards great customer service

    APPLY:

    Showcase your creative ability, and market yourself into this exciting position by submitting your application including a cover letter outlining your suitability for this position. Apply via Seek:

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park finalising its transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including you. We cater for functions with a difference in spectacular venues that have proudly accomplished multiple awards. The highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions. Our newest addition, Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines.

    Your New Role:

    Reporting to the Marketing Manager, this full time, pivotal role supports the marketing team in achieving their objectives across Luna Park Sydney's brands (Amusement Park, Functions, Restaurant and Entertainment).

    Key responsibilities include:

    • Team administration
    • Maintain and update web content across multiple platforms
    • Liaise with and manage multiple external suppliers
    • Develop and execute campaign briefs
    • Diligently answer all marketing enquiries
    • Coordinate trade exhibition and tourism industry event collateral
    • Report on and assist with the delivery of promotional activities and events throughout the precinct

    About you:

    • Working knowledge of, Photoshop, Illustrator and InDesign
    • Experience with content management systems such as; Wordpress or Magento
    • Experience with CRM platforms such as Dot Digital
    • Marketing internship and/or relevant experience highly advantageous
    • Confidence and willingness to gain new skills and experience
    • Relevant Tertiary qualifications
    • Intermediate understanding of Adobe CS
    • Advanced Microsoft Office skills
    • Effective verbal and written communication skills
    • An enthusiastic and positive attitude
    • A strong aptitude for administrative tasks
    • Demonstrate a high level of attention to detail with the ability to multi-task
    • Ability to work with minimal supervision and meet strict deadlines
    • Well-developed organisational and time management skills
    • Commitment towards great customer service

    APPLY:

    Showcase your creative ability, and market yourself into this exciting position by submitting your application including a cover letter outlining your suitability for this position. Apply via Seek:

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park finalising its transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including you. We cater for functions with a difference in spectacular venues that have proudly accomplished multiple awards. The highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions. Our newest addition, Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines.

    Your New Role:

    Reporting to the Marketing Manager, this full time, pivotal role supports the marketing team in achieving their objectives across Luna Park Sydney's brands (Amusement Park, Functions, Restaurant and Entertainment).

    Key responsibilities include:

    • Team administration
    • Maintain and update web content across multiple platforms
    • Liaise with and manage multiple external suppliers
    • Develop and execute campaign briefs
    • Diligently answer all marketing enquiries
    • Coordinate trade exhibition and tourism industry event collateral
    • Report on and assist with the delivery of promotional activities and events throughout the precinct

    About you:

    • Working knowledge of, Photoshop, Illustrator and InDesign
    • Experience with content management systems such as; Wordpress or Magento
    • Experience with CRM platforms such as Dot Digital
    • Marketing internship and/or relevant experience highly advantageous
    • Confidence and willingness to gain new skills and experience
    • Relevant Tertiary qualifications
    • Intermediate understanding of Adobe CS
    • Advanced Microsoft Office skills
    • Effective verbal and written communication skills
    • An enthusiastic and positive attitude
    • A strong aptitude for administrative tasks
    • Demonstrate a high level of attention to detail with the ability to multi-task
    • Ability to work with minimal supervision and meet strict deadlines
    • Well-developed organisational and time management skills
    • Commitment towards great customer service

    APPLY:

    Showcase your creative ability, and market yourself into this exciting position by submitting your application including a cover letter outlining your suitability for this position. Apply via Seek: https://talent.seek.com.au/candidates/?id=9554051

  • Marketing Campaign Executive – Contract

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park has almost completed its transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including you. We cater for functions with a difference in spectacular venues that have proudly accomplished multiple awards. The highly acclaimed Big Top headlines both local and international artists, sporting events and exhibitions. Our newest addition, Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines.

    About the role:

    There is a lot to get excited about! We require an energetic, unique Marketing Campaign Executive to increase our marketing efficiency and optimisation through innovative and new programs. This is a contract role which is expected to continue through to mid August 2022.

    This integral role encompasses marketing and communications across all sectors of Luna Park Sydney’s portfolio. Responsibilities will include delivering digital and direct marketing campaigns, with a focus on increasing consumer loyalty, engagement and profitability, as well as the strategic implementation of the broader Luna Park customer strategy and segmentation. You will act as the bridge between the brand and its wide market, both domestically and internationally. Your ability to translate consumer behaviours into strategic campaign insights that support engaging end-to-end marketing campaigns is key to success, as is your passion for data driven marketing and the ability to develop key insights.

    Responsibilities include, but are not limited to:

    • Work with the Marketing Manager and the Park management team to develop and implement strategic marketing campaigns for Luna Park Sydney’s brands which align with the organisation’s long-term vision and reach attendance targets
    • Develop and maintain internal and external customer relationships through monitoring existing relationships with CRM systems.
    • Develop specific marketing strategies to retain customers, including Annual Pass renewal and daily attendance as well as identify growth areas.
    • Utilise CRM software to assist in sales conversion.
    • Develop and grow Luna Parks new loyalty program – Luna Perks
    • Increase brand awareness, relevant differentiation, value, accessibility and emotional connection.
    • Drive brand understanding and support throughout the organisation and ensure the right message is delivered for Luna Park Sydney’s products or services.
    • Responsible for developing integrated partner alliance with major brands, companies and media groups that complement the overall partnership marketing strategies to support the Luna Park Sydney brands.
    • Manage determined budgets for advertising and promotional campaigns.
    • Analysis of competitor and customer insights.
    • Anticipate and accommodate new brand identity needs.
    • In collaboration with the broader marketing team develop customer and marketing strategies.
    • Integrate customer segmentation strategy into the CRM and Loyalty programs.
    • Responsibility for the continued development and optimisation of our CRM marketing tech capability; There will be a focus on automation whilst planning and managing multi-channel marketing campaigns.

    About you:

    • Tertiary qualifications in Marketing or related discipline (essential).
    • Skills equivalent to 5 years’ experience in managing Marketing Campaigns and CRM programs within a fast-paced, high volume, very diverse operation (essential).
    • Demonstrated experience in marketing campaign delivery, preferably within the entertainment industry.
    • Experience in designing, implementing and directing multiple projects and campaigns ensuring accountability and meeting deadlines.
    • Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management.
    • Relationship management across a broad range of internal and external stakeholders.
    • Strong technical knowledge of membership/database programs, their operation, and administration, CRM, and data analytics (essential).
    • Proficiency in Microsoft Office and relevant software applications (essential).
    • Demonstrated experience in acquiring, analysing, and utilising market intelligence/competitor analysis/research techniques (essential).
    • Demonstrated CRM, loyalty, and rewards management experience.
    • Ability to clearly and effectively articulate ideas.
    • Highly organised with the ability to plan and prioritise effectively whilst concurrently working on multiple projects.
    • Well developed interpersonal, written and verbal communication skills.

    To Apply:

    If you are passionate about campaign marketing, CRM, Loyalty and bringing branding to life then this could be the perfect fit for your next career opportunity. Campaign your way into this vacancy, and market your suitability for this fabulous opportunity.

    Residency Note: Applicants must have an appropriate visa to live and work in Australia on a permanent basis.

Luna Park Venues

  • Event Manager | Weddings

    Award winning Luna Park Venues is Sydney’s most sought-after meeting, exhibition, wedding and conference centres offering 13 unique, multipurpose, waterfront venues and unrivalled vistas of the cityscape, capturing the iconic Harbour Bridge and Opera House. The versatile venue spaces situated within the famous Luna Park precinct can accommodate events and functions of varying sizes and scopes; from small, intimate cocktail gatherings of 30 people through to sit-down banquets of 1,300 guests, as well as large-scale exhibition and conferencing services for up to 10,000.

    Your new role:

    We have the perfect opportunity for an experienced Wedding Event Manager to facilitate the seamless coordination of an average of 90 weddings per annum. You will provide high level client contact from sale confirmation through to the actual event, ensuring utmost customer satisfaction and memorable guest experiences. In peak periods, you will also be required to assist with other events throughout the park. This role is full time and requires you to be available Tuesday through to Saturday. Some flexibility for additional days is required.

    Other responsibilities include but are not limited to:

    • Preparation of event contracts and all related documentation
    • Conduct site inspections and menu tasting
    • Maintain event booking software (USI)
    • Effective liaison with all operational departments regarding the event
    • Attend the weekly functions operations meeting
    • Be in attendance for the commencement of each function
    • Provide operational support to the sales team

    About you:

    This role will suit an individual with a good sense of humour and who has the capacity, flexibility and willingness to be part of a committed team. You will be able to work autonomously and possess a sound understanding of event/wedding operations within a busy venue. Strong attention to detail is essential, as is a determination to seize opportunities to surpass guest expectations and enhance guest experience from the very first moment of contact.

    • Demonstrated experience in a similar role
    • Food and Beverage knowledge is a distinct advantage
    • Relevant qualifications in Event Management
    • Commercially astute, client focused with a professional approach
    • Ability to work flexible hours including evenings and weekends
    • An energetic self-starter with confidence and well developed communication skills
    • The ability to up sell additional park products and services to clients.
    • Advanced Microsoft Office essential; USI & Visio an advantage

    Apply Now

    If you feel you have the energy, enthusiasm and experience to be part of one of Sydney’s most loved entertainment venues then join our team by ápplying by email: jobs@lunaparksydney.com

    Please note this role is not open to Working Holiday Visa or Student visa applicants.

  • Kitchen Attendant

    Does coming to work each day in an Amusement Park sound so much more interesting

    than your average kitchen?

    Everyone that enters Luna Park through our trademark smiling face, is assured an exciting visit and world class entertainment!

    Our guests are having so much fun, they quickly work up an appetite. So, Luna Park has a number of hardworking culinary teams, to ensure our visitors are delighted by the diverse range of dining options, that includes: Premium 5* wedding, events and banquets; to mixed Mediterranean plates paired with a glass of wine while gazing over sensational Sydney Harbour; to quick and tasty, classic fun park favourites.  Luna Park is a gold licence caterer with HACCP certification.

    Our dedicated F&B catering teams urgently need experienced, reliable and self-motivated Kitchen Attendants, for casual positions. An immediate start available, in a position which has the potential to quickly become permanent for the right candidate.

    Your new role duties:

    As a Kitchen Attendant you will be responsible for maintaining the order and cleanliness of Luna Park’s kitchen facilities, which may be either:

    • Functions (production) Kitchen
    • Amphora Wine Bar Kitchen
    • Retail Food & Beverage Kitchen

    You will also:

    • assist the Chefs with basic food preparation, depending on experience and knife skills;
    • be required to demonstrate initiative and assist in the set up and pack down of kitchen equipment and satellite kitchen areas;
    • Wash dishes, pans, utensils, floors, ovens and maintain a clean and hygienic kitchen environment.

    About you:

    • Recent, fast paced experience as a kitchen hand
    • Good hand-eye coordination
    • High level of personal hygiene
    • Fluent in English, with effective and calm communication skills
    • Able to meet tight deadlines, and work well in a team
    • Proactive and able to work with minimal supervision
    • Flexibility to work days, nights and weekends
    • Knowledgeable about food and chemical safety, HACCP and WH&S requirements
    • Able to safely work in a physically demanding position, regular lifting and standing for long periods.

    Apply now:

    Applicants must have a strong work ethic, positive attitude, and can work rostered shifts that may be offered on a combination of weekdays, evenings and weekends. Applicants must have ongoing, Australian work rights.

    We offer good pay, well equipped Kitchens, good working conditions and job stability. Bus, train and ferry are all within a short walk to Luna Park, or take advantage of discounted car parking rates onsite.

    Email jobs@lunaparksydney.com,  with an up-to-date resume outlining your Kitchen Hand experience. An immediate start is available for the successful candidate.

Maintenance

  • Trades Assistant

    Set on spectacular Sydney Harbour, Luna Park Sydney is upping the excitement for everyone. We have recently completed a major development project installing 9 new Rides. Faster, slicker and sicker than ever, Luna Park will soon boast a 4x roller coaster Park with the new Big Dipper being the world's first single launch rail coaster.

    The Role:

    Hands on opportunity available for an experienced Trades Assistant to join our onsite Maintenance team where a focus on safety and reliability is paramount.

    You will provide all round, across the park, assistance to a variety of tradesman and assist in conducting ride checks. A knowledge of preventative, corrective and breakdown maintenance on mechanical equipment, catering appliances and general park facilities would be highly regarded.

    Your willingness to work weekends across day and evening shifts is essential.

    About you:

    • Solid mechanical aptitude and skills to utilise a variety of hand and pneumatic tools and electrical equipment
    • Comfortable working at heights and in confined spaces
    • Enthusiastic attitude with a strong work ethic
    • Ability to work within a team and with limited supervision

    Desirable:

    • Current forklift license
    • Current Drivers Licence

    If you are enthusiastic and reliable with a positive attitude and get excited by the prospect of having Luna Park as your place of work, we would love to hear from you. We offer a range of social opportunities, staff discounts, team events and a unique working environment with a culture that supports each other and exists to deliver exceptional experiences for our guests.

    The successful candidate will be required to undertake a pre-employment medical and provide evidence of current immunity for Hep A & B before a formal offer is made. Apply now, via Indeed: https://employers.indeed.com/j#jobs/view?id=e079d683ccc8

  • Electrician

    Set on spectacular Sydney Harbour, Luna Park Sydney is upping the excitement for everyone. We are currently in the middle of a major development project installing 9 new Rides and set to open in the next few weeks . Faster, slicker and sicker than ever, Luna Park will soon boast a 4 x roller coaster Park. The new Big Dipper will be the world's first single launch rail coaster. 

    The Role

    Opportunity for an experienced, dependable and fun loving, qualified Electrician to compliment our growing Maintenance team.

    Primarily you will provide a wide range of electrical services with the opportunity to work on specialised machinery such as amusement park rides and venue facilities/equipment.

    You will also be required to assist with tasks outside of the electrical field, but within your scope of experience and training; such as conducting rides checks and general maintenance.

    Due to the range of work activities conducted by the business, full physical mobility, the capability to climb up and crawl under rides and being comfortable working at heights, is paramount. Additionally, the ability fluently converse in English via radio is essential.

    This is a full time position where, in the long term, shifts are worked 4 days per week allocated by a rotating roster.  Shift patterns will include week days and weekend cycles with some afternoon/evening work.

    About you

    • Hold a current NSW Electrical licence/contractor licence
    • Have extensive, post trade, industrial experience
    • Possess a general understanding of PLC operating systems and their maintenance
    • Experience in motor switchgear, control and variable speed drives, star Delta and DOL ideal
    • Ability to read and interpret circuit drawings and methodical diagnostic ability to trace faults
    • Demonstrated commitment to safety and awareness of WH&S procedures
    • Strong attention to detail and thorough documentation of work performed
    • Polite, proactive and professional when interacting with all stakeholders and guests
    • Knowledge of CMMS and experience to enter and close out work orders advantageous

    The successful candidate will be required to undertake a pre-employment medical before a formal offer is made, and provide evidence of current immunity for Hep A & B.

    Apply now:

    If you are enthusiastic and reliable with a positive attitude and are excited by the prospect of representing an iconic brand such as Luna Park, we would love to hear from you.

    Perks include free Ride passes, employee discounts, social opportunities and team events. We offer a unique working environment with a supportive culture, where everyone plays their part in delivering exceptional experiences for our guests.

    Please submit an updated CV with a cover letter. Apply now, via Indeed: https://employers.indeed.com/j#jobs/view?id=17931af95d8d

  • Maintenance Manager

    Luna Park Sydney is one of Australia’s most iconic attractions and exciting entertainment centres. 

    Bigger, better and bolder, a recent 30-million-dollar investment has seen Luna Park undergo a substantial ride overhaul and refresh of the digital experience.   This transformation has seen the 85 year old park turn into a world class attraction, whilst still retaining its unique heritage and history.

    Proudly winning numerous awards, in addition to the much loved amusement park, we deliver a diverse range of entertainment and events including; concerts, live shows, weddings and celebrations, corporate functions, conferences and exhibitions.   

    About the role:

    The Maintenance Manager will develop and implement engineering strategies and schedules designed to ensure the safety, compliance, reliability and performance of our rides, venues and other assets. 

    You will be able to demonstrate a stable and reputable track record in engineering excellence, where maintenance is performed to a high standard, in a safe manner, adhering to regulatory and statutory compliance requirements. 

    With multiple stakeholders in a diverse entertainment business, your tool kit to succeed will boast a proactive management ability in cost control, risk management and control of maintenance resources.

    Through effective and influential leadership, management of a diverse group of team members, will result in a high performing and functioning team.  

    About you:

    • Experience in high-risk environments, involving safety of the general public.
    • An experienced leader, on hand to support the large team of trade technicians, to lead by example and guide with a high level of motivation, enthusiasm and professionalism. 
    • Apply best practice methodologies, principles, and expertise to maintenance management, equipped with a working knowledge of codes, standards and regulations.
    • Proficiency to achieve asset reliability, durability and strong performance through robust and documented preventative and reactive maintenance regimes.
    • Collaborative decision making, risk assessment, cost control, performance and status reporting .
    • Detailed analysis, development of business cases and technical solutions that balance capability, life cycle cost and risk.
    • Solid administration, policy and documentation development and proficiency in accurate record keeping.
    • Skilled communicator with proven relationship building, conflict resolution, negotiation and influencing skills.
    • A broad range of practical experience derived from a variety of trade disciplines, with hands on mechanical or electrical experience preferred.
    • CMMS experience and analysis; MEX or similar.
    • Degree qualified in Mechanical or Electrical Engineering.
    • Patient and practical with a balanced sense of humour.
    • Project Management experience will be well regarded.
    • Lean Manufacturing experience, desirable.
    • Previous technical experience on rides, amusement park equipment or specialised machinery is advantageous.
    • The majority of shifts will be Monday through Friday, however flexibility to be onsite when necessary, outside of these hours is required.
    • An appreciation of the importance of guest experience in an attractions/ tourism / hospitality environment, and ability to adapt to changing priorities.

    Luna Park is a unique and interesting environment with a first class approach to safety. Enjoy public transport at the door, discounted on site staff parking and generous discounts on food and beverage right across the park.

    To Apply:

    A world of excitement is staring you right in the face! If you are ready to buckle up for the ride of your life, and you have an enviable record of performance in the key areas detailed above, then please apply now detailing how you meet the relevant criteria. Please email your application to jobs@lunaparksydney.com

First Aid

  • First Aid Attendant

    Join one of Australia’s most recognisable icons, at a truly exciting time! Upping the excitement for everyone, Luna Park's amusement park has almost completed the transformation into a World Class Amusement Park with the addition of 9 new rides.

    There is plenty of entertainment for everyone, including functions with a difference in spectacular venues that have proudly accomplished multiple awards, and the highly acclaimed Big Top headlining both local and international artists, sporting events and exhibitions. Amphora Wine Bar will overlook the pristine waters of Sydney harbour and is the perfect location to sample over 140 international and local wines

    With SAFETY as one of our 5 Spirit Values it is at the forefront of everything we do. We are looking for a qualified, enthusiastic and responsible individual to join our dedicated team as a casual First Aid Attendant.

    About the role:

    Your primary responsibility will be to apply basic first aid treatment, manage casualties at an incident and advise employees and guests on seeking further medical treatment.

    Other responsibilities include:

    • Ensuring follow-up and support of sick/injured patrons
    • Recording details of first aid treatment administered and patient information
    • Preparation of incident reports and paperwork in support of claims
    • Ensuring the first aid equipment/supplies are maintained and readily available
    • Assisting in the control of hazards in the workplace

    The role will require you to be available across 7 days depending on the parks operating hours

    About you:

    • A medical related qualification or working towards is highly desirable
    • Recent first aid experience
    • Current Occupational First Aid Certificate is essential
    • A sound understanding of WH&S theory and practice along with Injury and Risk Management
    • An ability to understand and apply both written and verbal instructions, policies and procedures.
    • Commitment to professional and ethical behaviour and adherence to personnel privacy requirements
    • Well-developed communication, interpersonal and guest service skills
    • National Police Check (at own expense)
    • Working With Children Check (at own expense)

    To Apply:

    If you meet the above criteria and share an interest in work place health and safety, we would be interested in hearing from you. Apply via Indeed: https://employers.indeed.com/j#jobs/view?id=b375615b5d03

Retail Food & Beverage

  • Retail F&B Team Leader

    Luna Park’s retail food and beverage outlets offer a variety of options that cater for all that come to enjoy the fun!  Hungry Horse has a unique indoor and al fresco dining area with decor inspired by the classic carousel ride.  This themed dining experience is the perfect location for lunch, dinner and everything in between. Helter Skelter is our retro takeaway outlet offering mouth-watering burgers, rotisserie roasted chicken and hotdogs; served with all the usual trimmings.  A visit to the Park is not complete without sampling our unique Ice Cream parlour and fluffy clouds of fairy floss.

    About the role:

    As Team Leader you will be assisting the Retail F&B Assistant Manager and Supervisors across a range of activities for the outlets, bars and retail pop-up locations in terms of product, customer service, sales, and adhering to legislative regulations and company standards. A primary focus of this role is to make sure each shift has the appropriate resources to deliver memorable guest experiences and exceed their expectations. You will also assist with the deliverance of staff training and hospitality coaching.

    About you:

    Beyond having strong business acumen, great leadership and organisational skills, you will bring to the position:  

    • Previous hands-on style leadership experience in a hospitality environment
    • Barista and cooking skills and an overall strong knowledge of daily operational requirements
    • Willingness to work across all FAB locations to ensure that you have a greater understanding and extensive skill set to train and lead the team.
    • A genuine interest in wider training opportunities across all amusement park departments
    • A motivated and organised approach to work
    • Drive to maximise sales, demonstrated through achieving KPIs
    • Demonstrated ability to work collaboratively with key stakeholders to achieve organisational goals
    • Well-developed knowledge of point-of-sale systems (POS Magic)
    • Knowledge and previous training in, HACCP and WH&S
    • Flexibility to work an average of 4/5 days per week which includes Fri/Sat and Sunday shifts
    • Qualifications in hospitality or management and training are preferred
    • Current Working with Children’s Check and NSW RSA

    Apply Now:

    If you are committed to delivering exceptional guest experiences and you have the required skill set to successfully take on this role, submit your application to join one of Sydney's most loved entertainment precincts. Apply now, via Indeed: https://employers.indeed.com/j#jobs/view?id=8dbee4079583

  • Retail F&B Outlet Coordinator

    Luna Park’s retail food and beverage outlets offer a variety of options that cater for all that come to enjoy the fun!  Hungry Horse has a unique indoor and al fresco dining area with decor inspired by the classic carousel ride.  This themed dining experience is the perfect location for lunch, dinner and everything in between. Helter Skelter is our retro takeaway outlet offering mouth-watering burgers, rotisserie roasted chicken and hotdogs; served with all the usual trimmings.  A visit to the Park is not complete without sampling our unique Ice Cream parlour and fluffy clouds of fairy floss.

    About the role:

    The Outlet Coordinator is a key leadership role where you will be relied upon as a calm and confident source when the heat is on. On any given day you will facilitate the outlet team members through busy service periods. You will coordinate the daily operational needs of Luna Park’s two main retail food and beverage outlets; Hungry Horse and Helter Skelter. You will, additionally, assist the F&B Team Leader to deliver new staff training and coaching.

    Responsibilities include but are not limited to:

    • Coordinate daily operational aspects including opening and closing of the outlets
    • Monitor and respond to wastage concerns
    • Ensure outlet displays meet merchandising standards before opening
    • Initiate new promotional ideas to increase spend per head targets
    • Monitor and replenish stock, as required, to ensure maintenance of adequate levels for service
    • Coordinate the flow and service of the outlets to ensure maximum efficiencies and service standards are exceeded
    • Ensure attractive product displays, positioning and appropriate signage
    • Ensure product pricing is accurate and updated within the POS registers
    • Oversee Birthday Parties held within the Hungry Horse outlet
    • Ensure equipment is satisfactorily maintained and report maintenance issues for repair
    • Problem solve IT issues- POS, printers, ordering systems, signage and vouchers
    • Monitor RSA, HACCP, food safety compliance against policy and legislation
    • Support peak operation through training and outlet administration.

    About You:

    • Multiskilled team member or coordinator in a fast-paced food outlet
    • Knowledge and application of HACCP, Food Safety & WH&S principles
    • Organised and efficient approach with strong time management skills
    • Barista and sound cooking skills within a retail or hospitality environment
    • POS system experience (or similar) and a working knowledge of boomerang or bump systems digital ordering platforms and kiosks
    • Physically fit: repeat bending/lifting and standing for extended periods
    • A Food Safety Certificate will be highly regarded
    • Flexibility to work an average 3-4 days across Friday to Monday with additional days during Peak periods and events
    • Current Working with Children’s check and NSW RSA

    Apply Now:

    If you are committed to delivering exceptional guest experiences and you have the required skill set to successfully take on this role, submit your application to join one of Sydney's most loved entertainment precincts. Apply now, via Indeed: https://employers.indeed.com/j#jobs/view?id=75392667d811

  • Retail Food & Beverage (FAB) Chef de Partie

    Work with one of Australia’s most adored icons, joining us at a truly exciting time! Upping the excitement for everyone, Luna Park Sydney is undergoing one of the biggest upgrades of any Park in the world, set to open in the next few weeks, with 9 new rides.

    Luna Park’s attractive assortment of food outlets provides a variety of dining experiences to delight our guests. With something for everyone, guests can choose from the dine in, americana inspired Hungry Horse diner, Helter Skelter gourmet burger and rotisserie chicken outlet, grab and go items, pop up vendors and popular fun park favourites.

    Service is always with a smile and sense of theatre, adding to the excitement and pleasure our guests experience when visiting the Park. To ensure the Retail Food offering is fit for a world class amusement park, we are looking for TWO (2) full time, Chef de Parties’ to join this FABulous Team.

    (**one CDP role is for an initial 12-month parental leave replacement role).

    Your new role

    The Retail Chef de Partie will be responsible for an outlet’s daily food preparation and production, operating within prescribed COGS and minimizing wastage. You will need to be a strong communicator with a calm, attentive manner, be quality focused and apply a consistent approach to food presentation, meeting the required standards and service times.

    About you

    You will be passionate about the retail food experience, and be committed to delivering high quality, cost effective food, presentation and hygiene/HACCP standards. You will require:

    • Chef experience in a high-volume environment
    • Culinary trade qualifications to a minimum of Cert III
    • Strong planning, organization and execution skills
    • Commitment to produce high quality food, presentation and strict hygiene standards
    • Capability to contribute to ordering and product development/new menu items
    • Understanding of COGS and how to minimize wastage
    • Experience cooking: seafood, pizzas and/or rotisserie chicken, americana style food
    • Excellent interpersonal and communication skills
    • A reliable and hardworking work ethic, willing to assist other kitchens whenever required
    • Able to work calmly and sensibly when under pressure
    • HACCP, Food Safety and WH&S awareness and practice
    • Flexibility to work changing shifts across a 7-day roster in Peak periods
    • Ability to commit to routine weekend (& weekday) work, including weekend evening shifts to coincide with the Amusement Park and event hours of operation.

    Apply now:

    Please submit an updated CV with a cover letter addressing the above criteria and email to jobs@lunaparksydney.com

    Please note that these are full time opportunities which requires that applicants have unlimited Australian work permissions.

  • F&B Assistant Manager - Retail

    When you join one of Australia’s unique, fun and energetic icons, you’ll be responsible for the daily management of the Retail F&B locations and their talented hospitality team. This is truly an exciting time for Luna Park! We have recently undergone one of the biggest upgrades of any park in the world, and are set to re-open in the coming weeks with 9 new, highly anticipated rides.

    The Retail F&B outlets provide a variety of dining experiences to delight our guests. Ranging from world class gelato, a quick fun park favourite snack, a fairy floss creation, a take away meal, or a sit-down meal in The Hungry Horse bistro we never compromise on freshness, consistency and quality. Team culture is important to us; we are looking for people who share our love of food and our commitment to guests.

    About the role:

    The F&B Assistant Manager role is an important leadership position within the Retail division. Reporting to the Senior F&B Manager – Retail, the primary focus of this 2IC role is to lead, drive and mentor a team of passionate and committed team members, ensuring that we deliver magical moments and wow our guests with the fabulous service we are renowned for worldwide.

    You will oversee the operational procedures and ensure all outlets provide high quality retail menu items. Your hands-on input to product, displays and outlet innovation will be highly valued, as will your ability to drive upselling programs and promote HACCP and liquor license compliance.

    Responsibilities include but are not limited to:

    • Supervision of all areas within the Retail F&B front of house team
    • Assistance in selection, coaching and performance management, ensuring a motivated and cohesive team.
    • Recognition of team members ensuring their deliverance of excellence within our 5 key areas of Guest Experience, Safety, Service, Leadership and Commitment.
    • Ensure adequate stock and equipment is available to consistently deliver high-quality food and beverage items and provide an experience that far exceeds guest expectations.
    • Ensure all outlets operate within financial budgets and contribute to innovations resulting in increased returns.
    • Manage labour costs and increase per head expenditure.
    • Capacity to faithfully follow managements’ directives and current F&B policies and procedures.
    • Comply with department standards, WH&S and HACCP and conduct audits to ensure that the department maintains the strictest hygiene and safety levels.
    • Ensure compliance from team members and guests in the Retail F&B outlets for all NSW Government COVID-19 compliance policy and procedures.
    • Demonstrate commitment to excellence by working in the outlets daily, which includes interacting with guests and the F&B team, whilst maintaining a strong positive focus on service and resolving any issues.
    • Lead departmental meetings and communicate relevant information to the Retail F&B family.
    • Motivate, inspire, develop and engage your diverse and talented team

    About you:

    • Demonstrated leadership attributes and business acumen
    • Results and improvement driven focus
    • Ability to understand the impact of financial aspects of the F&B operation (i.e. operating budget, revenue, labour, inventory systems, wastage and costs).
    • A motivated and energetic approach to work.
    • A professional focus, creativity and a keen eye for detail.
    • Ability to maximise sales and minimise wastage.
    • Good initiative coupled with the ability to identify, prioritise and manage multiple tasks and accomplish objectives in a fast-paced workplace.
    • Ability to work across all retail hospitality outlets in a fast-paced amusement park which has multiple styles of service including; table service, takeaway, Boomerang, App-based ordering, kiosks, bars, restaurant, coffee cart, and gelato bar
    • Professional and patient communication style with a proven ability to foster cooperative working relationships amongst stakeholders.
    • Commitment to providing customer service excellence.
    • Point of sale systems (POS Magic) and MS Office experience.
    • Working knowledge and training in HACCP and WH&S.
    • Bar and/or cooking experience an advantage.
    • A current NSW RSA and NSW WWCC paid employment clearance.
    • Flexibility to work a roster that includes weekends and some evening shifts.
    • Relevant qualifications in Hospitality Management as well as a Food Safety Supervisor’s certificate are an advantage.

    To Apply:

    If you are passionate about guest experience, view hospitality as your chosen career path, and have the confidence to coach a high performing team, we encourage you to apply today. Please outline your suitability for this FABulous role and submit your resume and cover letter via Indeed: https://employers.indeed.com/j#jobs/view?id=e51dfbe3e6fb