How tall are you?
Our RIDE Height System
Due to our varying ride height rules, we use a colour system to determine which rides you can ride on. Red Riders require a guardian to ride with them. Green riders can ride various rides alone and many with a guardian. You can filter by colour on the rides page.
Red Riders require an accompanying adult to go on rides
Green Riders can ride alone on many rides, but will require an accompanying adult for others
Off you go! Yellow Riders are free to ride any ride they like!
do you need help?
FREQUENTLY ASKED QUESTIONS
A Luna Park Sydney Annual Pass entitles the holder (a pass holder) to a single Day Pass, once per day, on any valid entry day for the period specified on the Annual Pass, from the date of e-ticket redemption (online).
All Annual Passes will be active once the Park reopens which is scheduled for mid-2021
When you purchase an Annual Pass a customers account is automatically created for you. This is required so that you can manage any Annual Passes you purchased within your account. This includes booking your date of visit, updating your details, accumulating loyalty points and more.
Member accounts are created for every Annual Pass purchase and are registered within your customer account, including your own member account if you purchase an Annual Pass for yourself. This exists so that your members, such as your child, are able to access Luna Play by logging in with their username, and view their ride activity and achievement progress without having access to your customer account. You have full control over member accounts within your customer account.
You are able to transfer a member account to another customer if you choose, for instance if you purchased the ticket for a friend. Doing this means you will no longer be able to access that member.
Your Annual Pass starts from the date of purchase and expires 379 days from this date. We allow an extra 14 days on top of the Annual Pass purchase date to give you sufficient time to come to the park and pick up your Annual Pass card. If you are purchasing an Annual Pass prior to the Park reopening your Annual Pass will start from the date the park reopens.
A pass holder must have his/her valid Annual Pass in hand and an LPS approved photo on file with Luna Park Sydney for access to rides to be granted.
You can pick your Annual Pass up from Luna Park Sydney Annual Pass box on your next visit
Annual Passes are not valid for private special events, specials, ticketed events or events that require a separate admission, and are subject to Blockout Dates. Blockout Dates include, but are not limited to events such as Halloscream, New Year’s Eve, and other special events that occur outside normal Park operating hours Annual Pass.
Luna Perks is our new loyalty program. All Annual Pass customers are automatically enrolled into Luna Perks. You can find more information about our new loyalty program here.
Luna Play is our new digital companion for customers. With Luna Play you can track your ride activity, build itineraries, check your loyalty balances and much more. It's the perfect compliment to your Luna Park visit. Learn more here or login to your account.
I'm an Annual Pass holder can I just show up? In order to access Park rides on a valid entry day, a valid Pass holder must login to their Annual Pass holder account at lunaparksydney.com and reserve a date of entry.
Luna Park now requires Guests to select the day they are coming in order to avoid overcrowding and ensure a positive experience for everyone in the park.
Unfortunately, Luna Park can not refund tickets for non attendance. However you are able to select another date to attend with an additional processing fee
Pass holders may reserve a maximum of one entry date at a time and can only have one entry date reserved in total. Once that entry date pass has been redeemed or the date passed, a pass holder may reserve a new entry date.
You are able to change your booking date prior to the booking from your account in the My Bookings section.
An Annual Pass is not transferable, cannot be sold, cannot be given to anyone else to use inclusive of family and friends, is not redeemable for cash and cannot be used with any other offer, discount or product. Additionally, Annual Passes may not be used for commercial purposes and are void if altered or misused. An Annual Pass can be passed onto friends and family before activation.
Ride restrictions are in place and strictly applied to ensure your safety. If you do not meet the height and admission requirements for an attraction, we will not permit you to ride. Find out more about rides and ride height restrictions on the Rides page.
Please note that as footwear is required to ride, your height will be measured with shoes on.